Terms and conditions
- This website www. azaleabellagio.com is owned by Azalea s. n.c., company with legal headquarters in Bellagio (CO) Salita Serbelloni 31, Piva and CF 02638660130. The customer is required to read carefully Terms and Conditions below on the site. Contracts concluded on the www.azaleabellagio.com site are governed by Italian law and the relevant forum is that of Como(CO).
- All products on our site may be available in stock or in the works, as they are handcrafted. Entering the individual tabs you have the opportunity to view them in detail. However, the images and colors of the products displayed may not be entirely the same as the actual images and colors due to the internet browser and monitor used. The products presented can also be modified without notice. The Azalea s.n.c. reserves to vary the types and quantities of products that can be purchased online. The customer will be informed if his order is inaction due to the product’s non-availability. L’Azalea s.n.c. does not guarantee that the information contained in your site complies with the jurisdiction of each country or that the products displayed in the site showcase are available for sale in all jurisdictions.
- Product prices include taxes and taxes where required, and shipping costs may vary depending on where the products are intended. If an error occurs in the indication of the prices displayed on the site, it will be promptly communicated to the customer giving the option to be able to correct or cancel it. The purchased products will be shipped in elegant packaging within 15 days of receipt of the order, if already available in stock. Orders received will be fulfilled from Monday to Friday, excluding holidays and national holidays. Nothing will be attributable to Azalea s.n.c. delays in delivery or failure to execute the order. The purchase must be made at the time the customer has completed and submitted the order and the relevant amount has been credited to Azalea s.n.c. , which does not respond to any data transmission malfunctions and errors associated with it. With the conclusion of the order, the customer acknowledges that he has seen and accepted all the contractual conditions entered on the site. Once the Transaction has been fully defined, Azalea s.n.c. will send confirmation by e-mail to the customer, who will have to check the contents and report any errors immediately.
- The products purchased on the site will be delivered to the address indicated and the delivery will be required the presence of the
customer or his representative over 18 years, who will have to check that:- the number of packages matches that indicated in the transport document- the packaging is intact and not altered in all its parts. Any damages must be immediately disputed through a check-in written on the courier’s document. Once the courier’s document has been signed, the customer will no longer be able to produce any disputeabout scares about the external appearance of the delivered package.
- Right of withdrawal:Thebuyer may exercise the right of withdrawal, without specifying the reasons, within 14 days of receipt of the shipment, sending a communication, via e-mailtothe address email@example.com. If the communication does not take place within this time, the request cannot be taken into account. Upon receipt of the notice, confirmation of the withdrawal will be sent to the buyer.
- The returned product must be in perfect condition, healthy, and must not have been used or damaged. If these conditions are not met and the product is damaged due to use other than the one necessary to view the product itself, the buyer will be charged for the decrease in the value of the asset.
- The products must be sent back, within the original packaging, within 14 days of the date of the notice of withdrawal. The delivery costs for the return of the product are borne by the customer, any costs incurred will not be reimbursed.
- The refund will be made in the same way as for the payment of the purchased goods, no later than 14 days from the date of receipt of the return, excluding shipping costs and possibly net of customs charges if due for shipments made abroad. These rules will come into force on 14/06/2014. Until then, the one in English is postponed.
- Return for defects: The products shipped are carefully checked in their completeness and quality. If they submit vices contact immediately, within 14 days of the discovery of the vice, the company Azalea s.n.c. firstname.lastname@example.org .
- Customs Charges: The payment of customs charges is the responsibility of the purchaser and their entity is determined directly by the legislation in the state in which you wish to receive the product. These amounts will only be disclosed by the courier in charge of transport when the product arrives at its destination. If customs charges are not paid, and the goods are then refused, customs and shipping costs will be deducted from the total amount of the order and only the difference will be refunded.
- Guarantee: All Products branded Azalea Silk of Como are made in Italy, with the best materials and artisanal production and are sold exclusively on the azaleabellagio.com website. It is forbidden to play pages or content of this site, without due prior written permission. All the trademarks listed on the website and products are the exclusive property of Azalea s.n.c. .
Stripe is an absolutely secure online payment method that allows you to make the payment directly from your account.
The account and credit card information is managed directly by Stripe, which will only provide us with an email notice of the payment.
Bank transfer: You can make the payment by bank transfer by selecting the option at the end of the purchase process. In this case, an e-mail communication will provide bank details to make the transfer. The order will remain on standby waiting to receive an e-mail copy confirming the payment. The fulfillment of the order will take place when the transfer is credited.
Shipping and delivery
Shipping will be made through Couriers or Italian Post Offices. No deliveries will be made to mailboxes and therefore the order will not be fulfilled.
The order takes from a minimum of 1 to 3 business days for delivery in Italy if the product is available in stock. If the product is not available in stock, a different timeline will be agreed with the customer.
Disadvantaged islands and resorts can take an additional 24 to 48 hours.